Privacy Policy
Effective Date: December 3, 2025
Introduction
Welcome to our Privacy Policy. This document outlines how we collect, use, disclose, and safeguard your information when you use our services. We are committed to protecting your privacy and handling your data with transparency and care.
Information We Collect
Information You Provide to Us:
- Personal identification information (name, email address, phone number)
- Images containing your face when you use our search engine
- Account credentials
- Communications with our support team
Information Collected Automatically:
- Usage data (search queries, features accessed)
- Device information (browser type, IP address, device type)
- Cookies and similar tracking technologies
How We Use Your Information
We use your information for the following purposes:
- Providing our face search services
- Improving and optimizing our platform
- Responding to your inquiries and support requests
- Enforcing our Terms of Service
- Protecting against unauthorized access and fraud
- Complying with legal obligations
Search Engine Functionality
Our face search technology works by:
- Processing facial features from images you upload
- Comparing these features against our index of publicly available images
- Providing links to websites where similar faces appear
We do not search social media platforms or private accounts. Our technology is designed for self-monitoring purposes and should only be used to search for your own face.
Data Retention
We retain your data for the following periods:
- Account information: For as long as you maintain an active account
- Search results: 30 days after completion of search
- Search images: 48 hours after processing
- Communications: Up to 12 months after our last interaction
Your Privacy Rights
Depending on your location, you may have the rights to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Opt out of certain processing
- Export your data in a portable format
To exercise these rights, please contact us through our designated channels.
Data Removal Requests
If you would like us to remove results tied to your face, email hello@facetracer.ai with your request.
Please include a clear photo of yourself so our team can confirm the match. You may also include limited ID information for verification (feel free to redact personal details except for your photo).
Once we verify the request, we will remove related facial embeddings from our index. This process does not delete copies that exist on the original websites—we can only remove the representations stored within FaceTracer.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data
- Access controls and authentication procedures
- Regular security assessments
- Employee training on data protection
International Data Transfers
Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children. If we discover we have collected information from a child, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our website.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
privacy@facetracer.ai